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F&Q

F&Q

1. What types of bags do you sell?

We offer a wide variety of bags, including handbags, backpacks, crossbody bags, tote bags, and more. Our collection is designed to suit different styles and needs, whether for everyday use, travel, or special occasions.

2. Are the bags branded?

No, our bags are not tied to any specific brands. We focus on high-quality designs, materials, and craftsmanship without the added cost of a brand name.

3. How can I place an order?

You can place an order by contacting us via:

  • WhatsApp: +8615902005523
  • Email: 821624049@qq.com
    Feel free to reach out with your preferred style or design, and we’ll assist you.

4. Do you offer bulk or wholesale options?

Yes, we do provide bulk purchasing options for businesses or individuals looking to buy in large quantities. Contact us directly for more details and special pricing.

5. What payment methods do you accept?

We accept a variety of payment methods, including bank transfers, PayPal, and mobile payment options. For specific details, please contact us via WhatsApp or email.

6. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs will vary depending on your location, and we will provide all necessary details once your order is confirmed.

7. How long does it take to receive my order?

Typically, orders are processed within 1-3 business days, and delivery times depend on your location. For local shipments, it usually takes 3-7 business days, while international deliveries may take 10-20 business days.

8. Can I return or exchange my order?

Yes, we accept returns or exchanges within 14 days of delivery, provided the bag is unused and in its original condition. Return shipping costs will be the buyer’s responsibility unless the item is defective.

9. How can I check the status of my order?

Once your order has been shipped, we will provide a tracking number so you can monitor the status of your delivery. Contact us anytime if you need more information about your order.

10. Do you offer custom designs?

Yes, we can create custom bag designs based on your specifications, including material, color, and style preferences. Contact us to discuss your needs.

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